Home Return and Exchange Policy

Return and Exchange Policy

Return and Exchange Policy

Your Satisfaction is Our Priority

1. Natural Products

Due to the nature of our products (such as natural oils and soaps), we are committed to providing fresh, clean, and safe products. Therefore:

2. Acceptable Return Cases

We accept returns or exchanges in the following cases:

3. Return Process

Please contact us within 3 days of receiving the order, and provide a photo of the product along with a description of the issue. We will review the case and get back to you as soon as possible.

4. Refunds

If the return is approved, the amount will be refunded using the same payment method within a maximum of 7 working days.